Frequently Asked Questions
Everything you need to know about AI BrandFactory. Can't find what you're looking for? Contact us.
General
AI BrandFactory is an AI-powered content creation platform that generates blog posts, case studies, ad campaigns, and images—all powered by TruthEngine™ real-time research. Unlike generic AI tools, every piece of content is backed by actual sources and tailored to your brand voice.
Three major differences: (1) Real-time research - we search the web for current information instead of relying on stale training data, (2) Citation verification - every claim includes verifiable sources, and (3) Brand knowledge - we learn your voice, products, and audience to create consistent, on-brand content.
Yes. Our advanced humanization system ensures content reads naturally and passes AI detection tools. We apply subtle variations in sentence structure, pacing, and word choice that make content indistinguishable from human writing.
Absolutely. You own all content you generate. Use it for your own business, client projects, or commercial publications. There are no restrictions on how you use your generated content.
Currently, AI BrandFactory works best with English content. We optimize for US and UK English. Additional language support is on our roadmap.
Credits & Pricing
Credits are the currency for generating content. Different operations cost different amounts: a full blog post costs ~250 credits, an ad campaign costs ~50 credits, and images cost 3-15 credits each. You can see exact costs before generating.
Monthly subscription credits reset at the start of each billing cycle. However, credits from one-time credit pack purchases never expire and remain in your account until used.
You'll be prompted to purchase more credits or upgrade your plan. Your existing content and brands remain accessible—you just can't generate new content until you add more credits.
Better than a trial—every new account gets 500 free credits. No credit card required. That's enough to generate multiple blog posts and test all features before deciding to subscribe.
If you haven't used any credits within 48 hours of subscribing, you can request a full refund. Once you've used credits, refunds aren't available—which is why we give you 500 free credits to test first.
Toggle the currency to INR on our pricing page. We accept UPI, credit/debit cards, net banking, and wallets through Razorpay for Indian customers.
Content Creation
When you create content, TruthEngine™ first researches your topic using real-time web search to find current, authoritative sources. The AI then synthesizes this information into your content with proper citations. No hallucinations, no made-up facts.
Yes. Content is fully editable after generation. You can modify text, regenerate specific sections, add your own content, or export as-is. You have complete control.
You set up a brand profile with your voice (e.g., "professional but approachable"), products, target audience, and any specific messaging guidelines. Every piece of content then automatically matches this profile.
A complete blog post includes: strategic planning, SEO-optimized outline, multiple content sections, meta description, OG tags, schema markup, internal/external citations, and optionally AI-generated images. Everything needed to publish.
You control the length. Standard posts are 1,500-2,000 words, but you can specify shorter or longer content. Long-form content (3,000+ words) is great for SEO-focused pillar pages.
Yes. Depending on your plan, you can create multiple brand profiles. Each brand has its own voice, products, and settings. Switch between brands instantly.
Image Generation
Featured images for blogs, infographics, quote cards for social media, ad visuals, social media posts, carousels, and general purpose images. All can be customized with your brand colors and style.
We offer multiple quality tiers: Flash (fast, 3 credits), Pro 2K (high quality, 8 credits), and Pro 4K (ultra quality, 15 credits). Higher tiers produce sharper, more detailed images.
Yes. All generated images are yours to use however you want—on your website, in ads, in publications, or for client work. No attribution required.
Upload any image and describe the changes you want. Our AI will create variations based on your input—change colors, style, add elements, or transform the entire look.
We support multiple aspect ratios including 1:1 (square), 4:5 (portrait), 16:9 (landscape), 9:16 (stories/reels), and 2:3 (Pinterest). The right ratio is auto-selected based on platform.
Social Media
Instagram (feed, stories, reels), LinkedIn, TikTok, Twitter/X, Pinterest, and Facebook. Each platform gets optimized aspect ratios and styling.
Our Oracle AI plans all slides for visual consistency—same color palette, typography, and layout style. You can create 2-10 slides that tell a cohesive story or educational sequence.
Yes. Choose to add your logo to the first slide, last slide, or all slides. Position and size are automatically optimized for each platform.
Carousel pricing is: 12 credits (base + first slide) + 8 credits per additional slide. A 5-slide carousel costs 44 credits (12 + 4×8).
Educational (how-to), Storytelling (narrative), Listicle (top tips), Product Tour, Case Study, Comparison, Tips & Tricks, or Auto (AI selects best type for your content).
Tools & Utilities
ICP (Ideal Customer Profile) Insights generates AI-powered pain points, goals, objections, and content angles for your target audience. Use these to inform blog topics, ad copy, and messaging.
Select your brand, describe your target audience segment, and click generate. You'll get actionable insights including pain points, goals, objections, and recommended content angles.
Yes. Use Manual Upload to bring in existing blog posts or articles. We'll analyze them and offer SEO optimization, image suggestions, and enhancement opportunities.
The Anecdotes tool generates 3-5 story snippets based on your content that can be woven into blog posts to make them more engaging and relatable.
Provide target keywords and existing content. Our AI naturally integrates the keywords while maintaining readability and your brand voice—no keyword stuffing.
Integrations & Export
Connect your WordPress site once, then publish directly from AI BrandFactory. All metadata, images, and formatting are preserved. You can set posts to draft or published status.
Export as HTML (ready for CMS), Markdown, plain text, or PDF. Images can be downloaded individually or as a zip. WordPress users can publish directly.
API access is available on Pro and Business plans. Use it to integrate AI BrandFactory into your existing workflows, CMS, or build custom applications.
Yes. On paid plans, you can connect multiple WordPress sites. Just add each site's credentials and select which one to publish to.
Security & Privacy
Yes. Your content, brand information, and generated assets are private to your account. We don't use your content to train AI models or share it with third parties.
We never store your payment details. All transactions are processed securely through Stripe (for USD) or Razorpay (for INR), which are PCI-compliant payment processors.
Yes. You can delete your account and all associated data at any time from your account settings. Deletion is permanent and completed within 30 days.
Your data is stored on secure cloud servers with encryption at rest and in transit. Images are stored on AWS S3. We follow industry best practices for data security.
Account & Teams
On Pro and Business plans, you can add team members to your workspace. Each member has their own login while sharing brands, content, and credits.
Go to Account Settings > Subscription. Upgrades take effect immediately with prorated billing. Downgrades take effect at the next billing cycle.
Click "Forgot Password" on the login page. You'll receive a reset link via email. If you don't see it, check your spam folder.
Go to Account Settings > Subscription > Cancel. You'll retain access until the end of your current billing period. Your content remains accessible on the free tier.
Still Have Questions?
Can't find what you're looking for? Our support team is here to help.